About Shipping

###During covid-19 pandemic, please read below article for up-to-date shipping information:

###International Shipping Delay as Hit by COVID-19 Pandemic


Shipping Details:

  • Global Free shipping by air!

  • After you have placed the order, you will receive a confirmation email notifying that we have received your order and payment.

  • Order will be shipped out within 5 working days after receipt of your payment. We don’t have inactive stock in the warehouse getting aging with dust. Your doll will be newly made by factory after your purchase, it is a custom love doll that is created specially for you, brand new and fresh!

  • Your sex doll will be sent in discreet & intact packaging, there are no labels, markings, or logos, and with guaranteed product quality, please don't worry. You'll be informed by email with a FedEx/DHL/UPS tracking number after you package is shipped out from China.

  • Shipping time is generally 5-10 days, but may vary depending on location, weather conditions, political event etc. In the event of an unavoidable delay may occur during the delivery of your doll, we will notify you via email in time.

  • Customs Agents may open your doll box for inspection during transport, it is just for security check purpose, they won’t take your doll out of the box.

  • If you pay by PayPal we will ship to your address in PayPal. Your love doll will be delivered directly to your doorstep discreetly packaged in a blank box. A signature might be required for delivery.

  • Please make sure your address and phone number are correct and deliverable. Orders returned to us as undeliverable will result in a 30% stocking fee and no shipping refund will be issued.

  • We don't ship to Islamic countries.

Customs Taxes and Import Duties

  • NO Customs Taxes and Import Duties for the customers from The United States and the European Union countries, our shipping agent handles the international shipping and customs clearance, pay the import taxes and duties for you. You don’t need to do anything but just wait for the doll’s arrival and have a good time with her!
  • For the customers from other countries where we can’t handle clearance and duties, you may need to pay the import duties and taxes on your purchase according to your domestic law. It is your responsibility to assist the courier in customs clearance and bear all related expenses.

Please email us: sales@XqueenDolls.com or contact us for further inquiries.